A good quality stove installed and maintained correctly will last you in excess of 20 years. As HETAS registered installers you can be sure that the stove supplied and installed by The Stove Hub will only be of the highest quality. This means that the usable life of your stove will be determined by how well you maintain it.

Chimney Sweeping

Once a year, minimum, you should have your chimney swept. This can be done by a registered chimney sweep or and HETAS registered installer such as The Heating Hub. For £50 inc VAT we can come and sweep your chimney and provide you with a certificate to show that this vital maintenance has be carried out. With a wood burning stove connected to a flexible liner, sweeping is very simply carried out by removing the throat plate of your stove and inserting the brushes into the liner through the stove.

Stove Servicing

Make sure that the rope seals around your door are in a good condition. Rope seals will degrade over time and may need replacing every 2-3 years. If you rope seal fails, not only will the efficiency of your stove be impacted, but it could allow harmful gases, such as carbon monoxide, to spill into your room. For £95 incl VAT we can carry out a stove service as well as a sweep which will include changing the rope seals and remaking silcone seals if necessary.

Using Good Fuel

One of the simplest things you can do to maintain your stove is to use the correct fuel. You will be supplied with a moisture meter upon completion of your installation and this will allow you to make sure that any wood placed in your stove is at the correct moisture content level. Consistently using wood with a moisture content over 20% will cause deposits to build up in your stove and chimney. These deposits will cause your stove to decrease in efficiency as well as potentially causing unrepairable damage to your flue liner/twinwall chimney.

If you are using other fuels, we always recommend only using those that DEFRA has approved as smokeless. This way you know the exact makeup of the fuel and, should you be in a smoke control area, would be the only ones you are legally allowed to use.


All good quality stoves come with a system of keeping the glass clean. This is achieved by forcing warm air down between the flame and the glass.

Your glass can become dirty for several reasons. Either you have closed the air control down, meaning all the air in your stove is being used to keep the fire burning leaving none available for the airwash. Secondly, you may be burning unsuitable fuel, be this non smokeless coals or high moisture content wood. Marks may also appear on your glass if some of your fuel has fallen beyond the retaining wall of the stove. As the airwash is a curtain of air, anything encroaching the glass will break this curtain and disrupt the air flow. If you notice this swiftly then simply moving the blockage should allow the glass to clean itself.

If you do need to clean the glass then a product such as the Dry Wipe Sponge provided by The Heating Hub is the quickest method. If you don’t have one of those to hand, you can create a mild abrasive using newspaper, dampened and dipped in the ashes from your stove.


With painted stoves, you may find their colour deteriorate over time. Any painted stove will come with a can of paint for touching up your stove, and more can be obtained from us or the manufacturer, so you may wish to do this every couple of years to keep your stove looking as good as the day it was installed.

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